Katmai Government Services

CostPoint SAAS

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FAQ 6

• MAY 2023 COSTPOINT MIGRATION FAQs
• Replace CostPoint Desktop App with new Costpoint SAAS Version (Google Chrome)
• Costpoint Mobile App for iOS and Android (Costpoint SAAS)
• Costpoint 8.2
• Costpoint Not Redirecting To Password Prompt After Entering Username

See all 6 articles

IT

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Ring Central 2

• Ring Central - Fax by Email
• Ring Central - Fax by Mobile Application

Mobile Phone 7

• iPhone - Connecting an Email
• iPhone - Turn off Wi-Fi Assist
• iPhone - Backup / Restore Data
• Restart iPhone
• How to - iPhone/iPad Personal Hotspot

See all 7 articles

Misc Programs / Plugins 12

• Druva Additional Backup Guide
• Disable Protected View
• Installing Printer Driver (MNP)
• Teem Outlook Plugin
• VAST One Touch Link

See all 12 articles

Teams 7

• What is Microsoft Teams?
• How to chat and share files
• Start chats and make calls
• Show your screen during a meeting
• Manage meetings

See all 7 articles

Egnyte 0

FAQ 17

• How to Submit a Ticket
• Secure Print
• Should I turn my computer off at night or when I leave for the day?
• If I receive a suspicious email to my inbox should I open it?
• I have received a pop up saying I have a virus and I need to scan my PC. What do I do?

See all 17 articles

Microsoft Office 365 12

• Office Portal Login
• Create an Application Password - 2 Factor Authentication
• Password Protect any Office File
• OneDrive Guide
• Sync 0365 Calendar with Google Calendar (IBR)

See all 12 articles

IT Security 5

• Phishing
• Reasons for cyber theft
• Spot a fake email
• Passwords
• Data Breaches

Costpoint 2

• Costpoint Not Rendering Properly
• Costpoint 8.2 Web App (Recommended)

Duo 3

• Your Account Has been locked out due to excessive Authentication Failures
• Duo Reset
• Reactivating Duo Offline Access

OneDrive / Sharepoint Files 9

• Collaborating with Teams, SharePoint, and OneDrive
• How to unsync SharePoint folder from desktop
• Files uploaded not appearing / Sync Issues
• SharePoint Online Training - Share and Sync
• SharePoint Online Training - See who a file is shared with in OneDrive or SharePoint

See all 9 articles

PhishER 0

To be Deleted 1

• How to Dock/Undock a Laptop

IT Solutions

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MacOS 1

• MacOS - Setup and Intune Registration

Okta 8

• Okta Self-Registration for Non-Katmai users
• Okta - MFA setup with Yubikey
• Okta - MFA Setup with Okta Verify
• Okta - Add an Application
• Okta Plugin

See all 8 articles

Win 10 Group Project 1

• BitLocker Error

SharePoint 1

• How to give permissions to HR SharePoint Site

Dell Ready Image 1

• Add Driver pack to Dell Ready Image USB and restore

Human Resources

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Personnel Action Notices (PANs) 0

Pandemic Information

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Questions and Concerns 0

Public

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Public 0